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I have four complaints about Steam: 1) The site breaks down, sometimes for days, but there is no notification to clients, leading some to wonder if the problem is at their end when it is actually because Steam is down. 2) They usually don't respond to communications I...
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3.8
#1133000
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10 years of service with Steam, and like the 2 or 3 issues I have had in 10 years, this time is the worst, Days have gone by since I had my ticket in, my account is hacked as I can not sign in to my home page or the forums, it does not recognize my email address, 2...
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3.2
I liked
  • Connections to friends
  • Servers
I didn't like
  • No email address for customer service no live chat no instagram
  • All of you above questions are the problem with steam
  • Customer support sucks
#1126248
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One by one my Steam purchased games stop working. Typically Steam is trying to update a file that Steam loaded and now can't find. It started with TotalWar Shogun2, then Hearts of Iron2, then Hearts of Iron3. The games work fine as long as they aren't updated. When...
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3.7
Product
I liked
  • Easy to purchase and download games
I didn't like
  • Once you have the game you may not be able to keep it running
#1030708
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Steam - Fool me twice

Steam
#1095548
1.0
Details
Bought a game. Took FOREVER to download then doesn't load. Worked through FAQs and technically works but so slow, useless. Tried another game. Again took FOREVER to download and would not load. Did all FAQs and then support nonexistent. Do not recommend this company.
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Advertised vs Delivered
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Game Review

Steam
#641492
Took a hold of my checking account and charged over 400 bucks on games. Impossible to contact company. Parents watch out
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Steam/Valve scams tens of thousands of people out of hard earned money (mostly kids who are too *** to realize what is going on) and offers absolutely ZERO customer service. They have completely shielded themselves from the very customers who pay their bills, keep them...
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1.5
I didn't like
  • Just want to steal your money and hang you out to dry
  • Thugs
  • No phone number
#966880
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Steams download speeds are archaic, to say the least - 300KB/s! What century are they in? They demand you use them for games then FAIL to provide a viable service for getting those games. Never mind submitting a "support ticket" - it will be ignored or the problem will...
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#962055
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I've contacted steam and the game developer at least a dozen times about problems I'm having with rust and over the past week and have NEVER had any response from them regarding the issues. If someone told me there would be a useless support system like that, I would...
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1.4
Springs, Gauteng
I didn't like
  • Steal your money by double charging for games
  • Just want to steal your money and hang you out to dry
#888339
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My son made a $10 purchase on Steam. Subsequently I was charged $336 with another $1300 attempted! My son tells me this is not unusual and not particularly difficult as profile security is almost nonexistent. To make matters worse, there is no way to get a human on...
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Rapid City, Michigan
#775188
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I would strongly suggest not to buy any games from Steam, since if the game doesn't work properly and if u are later than 2 weeks in asking for a refund for a game, then they will not issue a refund. I have a very slow internet connection in my country, and the game I...
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Anonymous
Anonymous

And that's their fault how? That's your *** fault you have slow internet, not Steam. They sell games, and they have policies. One of those polices, is a 14 day requirement ref...

#770870
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and now i get no support where is my money >>>>??????? why did you charge me double for a game and now i loose interest from my bank because you stole my money where is my money why did you steel my money i want ti back now or else so if you dont give my...
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I didn't like
  • Steal your money by double charging for games
#746079
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I decided to take the plunge and get some vidya games, got onto steam and bought grand theft auto vice city. apparently my brand new laptop is not powerful enough because the game crashes every time I try and boot it up. I payed ten dollars for a decoration on my...
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Anonymous
Anonymous

Try to delete the game and reinstall it, or verify the local content. If you didn't look at the minimum specs it is your fault.

2.8
East Troy, Wisconsin
#676139
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