Anita F Nzc

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Bought card wont work

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Steam - Bought card wont work
Steam - Bought card wont work - Image 2
Updated by user Jan 08, 2024

No I need my money to get another card that works and not already scammed. I've never had trouble with the cards there I've spent alot of money there

Original review Jan 08, 2024
Card was already used when sent I scratched off sent as soon as I did comes up on computer already used .I want my money back
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Loss:
$100

Preferred solution: Full refund

Terry B Ten

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Verified Buyer

I want to check my card it is not working

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Steam - I want to check my card it is not working
I have given a card to my girlfriend and she is telling I gave her a bad card and I just got it yesterday
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Loss:
$20
Pros:
  • I like that get a library
Cons:
  • Some of the steam gift cards i bought have been used

Preferred solution: Just a good card

Preston N Tyj

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Bad card

Steam - Bad card
Steam - Bad card - Image 2
I would like to know how to get my money back. This card is bad and code wasn't tampered with when I bought it at all whatsoever
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Loss:
$20
Pros:
  • Confirmed fast when they work

Preferred solution: Full refund

1 comment
Preston N Tyj

I would like my money back soon as possible. It's just irritating to spend money on something and then it comes up empty

Chris m Duq

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My account got restricted

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Steam - My account got restricted
Original review Feb 25, 2024
Its saying i had used a different card for trying to put money into my account. then it refunded the money out of my account then it restricted my account from purchasing items and i just want to know why i got flagged
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Loss:
$100

Preferred solution: i would like for my account to be put back to normal

Carol A Ayq

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My activation code doesn't work

Steam - My activation code doesn't work
Steam - My activation code doesn't work - Image 2
I bought it for my artistic grandson and it does work and I'm trying to see if I can get a new activation code.Please help me help my grandson. He's upset about not being able to activate his game. I spend a lot of money on at GameStop for my grandson and great granddaughter. They expect to play the game when they get home.
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Preferred solution: Correct activation code

User's recommendation: Check your activation codes

Brenda J Wod

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Say a card just purchased is redeemed

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Steam - Say a card just purchased is redeemed
Steam - Say a card just purchased is redeemed - Image 2
Updated by user Nov 08, 2023

They will not resolve the issue they keep saying it was redeemed which is inaccurate. There’s no way to redeem a card you cannot read the code for.

I’m not that smart. Lol

Original review Nov 08, 2023
I purchased a STEAM liar card from Game Stop on Sunday, Nov. 5,2023 when I removed the security strip the numbers came if with the strip. I emailed STEAM and their response on 4 occasions was the code had been redeemed which is a complete LIE!!! How do these people keep getting by with stealing my for no services.
View full review
Loss:
$50

Preferred solution: Full refund

User's recommendation: Never use STEAM OR GAME STOP

Jovan L Aru

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No phone contact for customers

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Steam - No phone contact for customers
Steam - No phone contact for customers - Image 2
Steam - No phone contact for customers - Image 3
Steam - No phone contact for customers - Image 4
Updated by user Oct 29, 2023

No help from steam wallet/support what so ever. They just pass the buck to the retailer.

Original review Oct 29, 2023
I had purchased a steam wallet code from a trusted retailer on their list which was already redeemed. I contacted them through email with my concerns. They answer was to call the retailer, which I have and the retailer clearly states on the receipt no return or exchange. I then called the phone number provided by the retailer only to find out valve/steam . That steam does not have any phone technical support. So regardless of the issue steam will not help in anyway to reimburse you or even provide information of where the wallet code was redeemed .
View full review
Loss:
$20
Cons:
  • No customer service direct telephone line of contact

Preferred solution: Full refund

User's recommendation: Purchase steam wallet code only through their website . Not their recommended retailers. They will not take accountability to help you with any third party purchases and have no phone support!!!

Jaime V Jhl

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| map-marker Bridgeport, Connecticut

I bought a 20 dollars card in I can't see the number

Steam - I bought a 20 dollars card in I can't see the number
Steam - I bought a 20 dollars card in I can't see the number - Image 2
Steam - I bought a 20 dollars card in I can't see the number - Image 3
I bough this card and the number doesnt show please some one call me my number is 203522**** thank you for you help
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User's recommendation: To try to peel the sticker very easy

Linda B Cbs

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| map-marker Chicago, Illinois

Once purchased cards were no good 100$ worth

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Steam - Once purchased cards were no good 100$ worth
Steam - Once purchased cards were no good 100$ worth - Image 2
Updated by user Nov 09, 2023

When I get my 100.00 refund then I will gladly say good things about your company

Original review Nov 09, 2023
I went to purchase 100$ in steam cards and when I went to used them after the store activated it they were no good
View full review
Loss:
$100
Pros:
  • Sometimes works

Preferred solution: Full refund

User's recommendation: Not happy unless I get my refund

1 comment
Linda B Cbs

When will I see my refund of 100$

Anonymous

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Verified Buyer
| map-marker Washington, District Of Columbia

Code peeled of and can't read it.

Steam - Code peeled of and can't read it.
Steam - Code peeled of and can't read it. - Image 2
Steam - Code peeled of and can't read it. - Image 3
Steam - Code peeled of and can't read it. - Image 4
It was my first time by the cards and I didn't scratch it I mad a mistake buy pulling the strip off and now I can't see the numbers
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Brenda J Wod

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| map-marker Dallas, Texas

Unable to read code when removing security strip

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Steam - Unable to read code when removing security strip
Steam - Unable to read code when removing security strip - Image 2
Steam - Unable to read code when removing security strip - Image 3
I purchased a $50 Steam card last night and when I went to remove the security strip the numbers came off as well. This sorry excuse for a store will not help
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User's recommendation: Never use Game Stop

Sheila P Vjz

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Card not working

Steam - Card not working
Steam - Card not working - Image 2
Steam - Card not working - Image 3
Card is no good. Don't want to return back to store because of bad merchandise. Please try to keep good cards in the stores.
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Loss:
$20

Preferred solution: Full refund

User's recommendation: Make sure cards are good and activated at the store.

Gloria B Zmt

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Gift card

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Steam - Gift card
The gift card I purchased was damaged when I removed the black strip to view the code to download the card numbers.
View full review
Loss:
$100
Pros:
  • Better games

Preferred solution: Another $100.00 gift card or give us the number of the gift card I purchased from Game Stop

User's recommendation: Goid

Anonymous

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| map-marker Southampton, Southampton

Gift cards not working

Steam - Gift cards not working
Steam - Gift cards not working - Image 2
Steam - Gift cards not working - Image 3
Steam - Gift cards not working - Image 4
I bought give cards in sainsbury 2 the gift cards not working need this sort ASAP I am not happy that thus happened
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Resolved
Alberto B Xjf

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Resolved: They didn't help me

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Steam - They didn't help me
They stole my account, helpppppmeeeee pleaseeeee help me help me help me help me help me help me help me
View full review

Preferred solution: get my account back

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