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Leanne B Zkh
Verified Reviewer

Bought 3 cards tearing sticker off,Didn't go good

Top question

I didn't realise they needed to be peeled not,,Scratched....I need to send them to some one...if I give U card numbers would you be able to give me correct Scratch off number....Very Stressed All bought Hastings Vic...this eve Card one:000637****67856****..... Card,2:000637****39276****...... Card 3:000637****3385****......I can't read the odd number or two can't read

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7 comments
Tejon Ucu

Anyone that has an issues about gift cards purchases who bought card and the gift card numbers did not work. Contact me on my email address so i can reach out to everyone Waynedouglas318@***.com Thanks&Regards GIFT CARDS COMPANY……

Kadiatou Psw

I got a $100 card but I scratch it off bad this is my contact 504882**** please do give me a call or reply me

Leanne B Bya

I would Like a REFUND, for the above 3 20$ STEAM CARDS,U HAVE YOUR BARCODE FOR EACB WHICH WILL SHOW YOU THEY HAVENT BEEN USED THEY HAVE PEEL OFF STICKER IN AUSTRALIA AND IT TOOK HALF TNE CODE ALSO,,BUT WITH THE ABOVE INFORMATION, U SHOULD, REPLACE MY 60$$

Diana F Dmj

You should leave your contact so you can be reached

Thora Qlu

Leanne Baxter,pH number 042202**** Thankyou.

Diana F Dmj

Please reply with the last 4 numbers of your contact

Leanne B Bya

Phone number +61 0422****87 I Am being demanded by a Supposed Government, Worker,To buy more OF YOUR CARS STEAM,,I HAVE SENT YOU THE BAR CODE NUMBERS AS U ARE AWARE THAT ALL 3 CARD HAD PEEL OFF STICKERS AND TOOK PART OF, CODE,I HAVE TOLD YOU ,I BOUGHT 3; 20$...THE STORE DIDNT REPLACE,OR HELP IN ANY WAY...U HAVE THE BAR CODES....I HAVE NOT USED THEM,,SEND PHOTOS TO THIS GOVERNMENT ORGANIZATION,OF PEELED CARDS AND A HAND WRITTEN PIECE OF PAPER,,WITH WHAT SHE THOUGHT THE MISSING NUMBERS OR LETTERS,,I ALSO SENT HIM,,WHAT THE STORE LADY WROTE DOWN,,I WOULD LIKE YOU, TO REFUND MY MONEY,,IM DEVISTATED, I GET TOLD TO BUY 500$WORTH OF YOUR STEAM CARDS,,IM NOT WEALTHY I HAD 60$$ ONLY,,I TOOK THE CHANCE,,,,,,THE MAN IS BEING RUDE BECAUSE I WONT BUY MORE CARDS,,IVE SPENT 60$ FOR ABSOLUTELY NOTHING,,I BELIEVE THE ONES THAT WERE DAMAGED OR WHATEVER, DID NOT PEEL CORRECTLY,,THIS MAN IS ALSO BEING RUDE,,SAYING ITS MY MISTAKE WITH CARDS,,,I WANT TO KNOW WHY YOU WONT REP.ACE KNOWING BARCODE NUBER OF ALL 3,,SO U HAVE TO KNOW I HAVENT USED THEM......I WILL BE TAKING, THIS WHOLE ISSUE FURTHER....UNLESS,IM TREATED AS I SHOULD BE,,AN HONEST CUSTOMER, BEING TREATED AND CALLED A LIAR.....VERY UPSETTING

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Anthony U Yic
Verified Reviewer

How can I get my refund

I bought steam card at a store 50$ into four places and I was told all of them have been redeemed.how can I get it sorted

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1 comment
Guest

Immediately your card issues would be resolved as soon as you click the link below to lodge your complaint on the official Facebook page. https://***/Steamgiftcarddelivery

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Daniel P Rai

How come my game didn't load. I bought two 20 dollar cards and it the valve game on Xbox

It won't load,....................................... ........................

. .......................

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1 comment

I have $100 steam card but it's not working how get it return it and get order $100 and it's online order

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James A Ojw
Verified Reviewer

How can I get my refund

Hello I’m Annabelle I got a steam wallet worth $50 from the store off which I mistakenly scratched off how can you help me and what else do you need about the card I got a receipt

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2 comments
Tejon Ucu

Anyone that has an issues about gift cards purchases who bought card and the gift card numbers did not work. Contact me on my email address so i can reach out to everyone Waynedouglas318@***.com Thanks&Regards GIFT CARDS COMPANY……

Guest

You should provide an email address so you can be contacted by the Steam Support Officials and claim your refund if you’re eligible for it.

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Grant D Qvs
Verified Reviewer

I bought a 50 dollar card and can't read the numbers on the back

It's the numbers that scratch their unreadable, I lost 50 dollars and want my money back or card replaced!

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1 comment
Guest

Provide your email address and you’ll be contacted by Steam Support Officials who would help you get your code immediately after you follow the instructions

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Brandie K Yfh

My Steam Gift Cards are damaged, I need help reading the two codes please.

I was trying to read my codes, and I can't read them. Please help me. Can you please help me read them?

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1 comment
Guest

Provide your email address and you’ll be contacted by Steam Support Officials who would help you get your code

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Sally H Ssd
Verified Reviewer

I bought $50 steam card and it showed used

I bought $50 steam and it showing used, i need it for an important game and I really appreciate if this works. Thanks Yours Sally

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1 comment
Sally H Ssd

I bought the card at Walmart at Scottsburg Indiana and it’s showing me used card and I really need the card for games cause my kids need it too so I won’t get paid till next week and we need it as soon as possible. Please I really wish this works.

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Carrianne L Cdt
Verified Reviewer

How can I get my full refund

Can you let me know what the status is of my review of being scammed out of $400 and see if I'm going to be able to get back my refund the full amount

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1 comment
Guest

Hi Carrianne. I’ve experienced this before and I contacted the help center. This is steam company email address. Send a mail to helpcenter.steamcarddelivery @ gmail’..com to get it resolved immediately

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Peggy A Lha
Verified Reviewer

How can I get a code.

The code is damaged. Cannot use.

I need a new code.

I bought this as a gift. Cannot send the code without a replacement

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1 comment
Guest

Hi Peggy. I’ve experienced this before and I contacted the help center. This is steam company email address. Send a mail to helpcenter.steamcarddelivery @ gmail’..com to get it resolved immediately

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Shannon W Ogz
Verified Reviewer

Refund on two steam cards

I purchase two steam $50 dollar cards and both were invalid It’s frustrating that $100 is wasted and I cannot use the cards. How can I get a refund back

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2 comments
Guest

Send an email with images of the damaged cards and receipts to helpcenter.steamcarddelivery @Gmail dot com to get your codes back or a refund if you qualify.

Guest

Hi Shannon. I’ve experienced this before and I contacted the help center. This is steam company email address. Send a mail to helpcenter.steamcarddelivery @ gmail’.com to get it resolved immediately

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Connie H Ymk
Verified Reviewer

What to do with a unactivate card

I bought 2 $100 cards and the cashier rung up both cards by using only one card and did not activate one of the cards it was took me a month to find out where to write to I do not have account with you and did not really want to join but I tired of the run away

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1 comment
Edward Burton
Video Game Expert

According to the comments posted at steamcommunity.com, to activate your card you should contact the Steam manager via the support form at help.steampowered.com.

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Matt M Aji
Verified Reviewer

How can I know the exact time my gift card was used

Someone try to ripped me off on paxful with my 50€ steam card and the code is {{Redacted}}

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1 comment
Edward Burton
Video Game Expert

According to comments posted at Steam Community, Steam Support can’t provide any information on when a gift card was redeemed.
However, it is stated that if you already have given the codes to the scammer, you should keep the Steam Wallet Gift Cards and the receipt and report the incident to your local police department.

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Demilade I
Verified Reviewer

How can I know the card was used

I just get a new card and it was told the card was used

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1 comment
Edward Burton
Video Game Expert

According to Steam Support, if you have been a victim of a scam and purchased Steam Wallet Gift Cards that have not been given to the scammer yet, please take these cards back to the customer service desk of the retailer where you purchased them. They can scan the cards to see if they are eligible for a refund.
Steam Wallet Gift Cards that have been activated but not redeemed yet are normally refundable at retail.
If you already have given the codes to the scammer, please keep the Steam Wallet Gift Cards and the receipt and report the incident to your local police department.

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Helena L Dvj

Why is the gift card I bought is not active

I went to Walmart bought but couldn’t work

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1 comment
Edward Burton
Video Game Expert

According to the comments posted at steamcommunity.com, Steam cannot assist you with a card that has not been activated. You would need to go back to the seller for a refund, or to have the card activated/replaced. A receipt is required.

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Derrick M Xqs

How to Add Tax Exempt status to account?

I work for Florida State College at Jacksonville (FSCJ). I am working at the eSports representative and I want to know how I can add the colleges Tax Exempt status to this account.

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1 comment
Edward Burton
Video Game Expert

Unfortunately, Steam does not provide any information about if you can add a tax-exempt status to your account on the company website.
However, according to the comments posted at steamcommunity.com, unless you are in Washington state or Illinois, you should not be charged tax.
To get more information about your Steam account, please contact the Steam customer care team via the support form at help.steampowered.com/en/.

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chris t Lub
Verified Reviewer

how do i fix my captcha issues on account creation?

when I try and create an account it wont let me pass the in not a robot part.

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1 comment
Edward Burton
Video Game Expert

According to the information stated at gamepressure.com, if you've been affected by the curse of endless CAPTCHA, try repeating your actions via a mobile device. It should work after the first attempt. It's quite possible that this is due to a lack of compatibility with the Windows operating system because Internet users have managed to set up accounts using Macs.
According to comments posted on Reddit, there will be no issues with CAPTCHA if you download the Puffin browser from the play store.

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Belinda R Iro
Verified Reviewer

My $100 steam cant download its used already ok can I get a new one with reciept number please this stressful ok right now

My $100 steam is not downloading n I need a new please its used ok please or give me a new one or my $100 back

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1 comment
Edward Burton
Video Game Expert

According to Steam Support, if you have been a victim of a scam and purchased Steam Wallet Gift Cards that have not been given to the scammer yet, please take these cards back to the customer service desk of the retailer where you purchased them. They can scan the cards to see if they are eligible for a refund. Steam Wallet Gift Cards that have been activated but not redeemed yet are normally refundable at retail.
If you already have given the codes to the scammer, please keep the Steam Wallet Gift Cards and the receipt and report the incident to your local police department.

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Aidan P Zbm
Verified Reviewer

How do I get my account back

I got emails saying that my email, phone and password were changed and I have proof that it is my account

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1 comment
Edward Burton
Video Game Expert

According to the Steam support section, to recover your stolen account you should contact the Steam support team. You will need to provide the following information:
  • proof of account ownership;
  • any possible Steam Account login names;
  • any possible email addresses used on the account.

You can reach out to the Steam support team via the support form at support.steampowered.com.

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Lisa J Nal
Verified Reviewer

How can I get a code on my steam cards I mistakenly scratch the cards and some numbers are unread

My physical card is unread, I scratched the first 2 out of the last five on my card

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1 comment
Edward Burton
Video Game Expert

If a Steam Wallet code has been damaged or is otherwise unreadable, please contact Steam Support with a photo of the code attached to the ticket.

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Jerry D Uqm

How do I active

How do I active the card I just bought

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1 comment
Edward Burton
Video Game Expert

According to the 'How To Redeem Your Steam Gift Card' article posted at mygiftcardsupply.com, to redeem the Steam gift card you should follow these steps:
  • go to steampowered.com/wallet create a Steam account or login to your Steam account if you already have one;
  • click on your account name;
  • click account details;
  • click on 'Add funds to your Steam Wallet';
  • click 'Redeem a Steam Wallet code';
  • enter your Steam card code;
  • enter your address;
  • the value of the Steam code should be added to your account's Steam Wallet balance.

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